RETURNS

      Core conclusion: Most regular products support reasonable return applications. We adhere to flexible and fair processing standards and try our best to solve all kinds of after-sales problems for users.
      1. What can be returned
      You can apply for returns for legitimate reasons, including subjective preference differences and objective product problems. There is no rigid category restriction, and we will accept and review every reasonable application seriously.
      2. What to prepare before returning
      Please keep the product in good resalable condition, and ensure that the original packaging, labels and supporting accessories are complete. If the product is damaged due to personal reasons, it may affect the smooth progress of the return process.
      3. How to apply for return
      You can submit a return request through the official channel, and please provide necessary order information and situation description when submitting. Our team will try our best to review it in time and give you a clear reply.
      4. How to process after return
      After we receive and verify the returned goods, we will arrange corresponding solutions according to your wishes, such as original channel refund or product exchange. We will try our best to shorten the processing cycle and inform you of the progress.
      5. What needs special attention
      Some products with special attributes have limited return scope due to their own characteristics. Relevant information will be displayed on the product page. You can check it before placing an order, or consult us if you have questions.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.